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Manage Engine Experiencia e conhecimento
Posted on April 29th, 2011 No comments
Manage Engine – Experiencia e conhecimento
Sou certificado em algumas soluções da ME e tenho dois anos de experiência. Tenho certificação em OpManager (versão distribuída também) e ServiceDesk com as boas praticas do ITIL, conhecimento em Support Center Plus, Application Manager, Asset Explorer, Desktop Central, ADManger (ADAudit), Password Manager, Security Manager, IT360 e entre outros.
Tenho um blog especifico para os produtos da ManageEngine, esta meio parado faz um tempinho eu sei, mas por pouco tempo. Segue o link abaixo e tenho também meu blog de tecnologia.
A minha intenção não é vender o produto e sim ajudar a entender o ambiente, ajudar a equipe técnica e ajudar no que for preciso. Também tenho experiência em segurança da informação e trabalho atualmente com vários fabricantes.Para qualquer informação segue meus dados abaixo.
- ManageEngine: http://manageengine.tiagobigode.com.br/
- Blog tecnologia: www.pastelariadigital.com.br
- Forum: http://forum.tiagobigode.com.br
- Artigo sobre segurança da informação:
- Como gerenciar senhas de forma segura e centralizada
MSN: toledo.tiago@hotmail.com
tiago@tiagobigode.com.brtiago@pastelariadigital.com.br
Blog Pessoal: http://tiagobigode.com.br
Blog Tecnologia: www.pastelariadigital.com.br -
OpManager Enterprise – Atualização 7500 SP1
Posted on October 1st, 2009 No commentsMuitas novidades e muitas correções tambem…..
7.5 Service Pack 1 – Build No. 7500
New Features or Enhancements
- Central MSSQL ⁄ Probe – Mysql or MSSQL datbase supported
- MSSQL Database support (version 2000 and 2005 supported)
- Migration from one database to other database
- Windows 2008 support
- Export data to XL view
- WebAlarms
- Schedule custom reports
- Enhancements in Discovery using import CSV file
- File⁄Folder monitoring
- Credential setting in Quick Configuration Wizard for bulk associations
- Delete notification profile in Quick Configuration Wizard for bulk delete of notification profiles
- SSHV2 support
- Rebranding tool
- User Creation includes sites too
- Process monitors can be added from central server also
Issues fixed
- All Server Disk Usage Report – PDF report was not working. That is fixed
- BV names not listed in dashboard
- Device Availability dial was showing not monitored while it was actually up for the last 24 hours. That is fixed
- In dashboard, sometimes the severity for the categories was wrong. While logged in using one site, the severity was shown for the other sites too. That is fixed
- Router IP Routing table, Address Table and Switch STP table were not working from central server. That is fixed
- WMI data collection for CPU, Memory, Disk – error handling from the device was missing and leads to data not being collected. That is fixed
- In BVNames, customer names and probe names are not allowed
- In Notification Profile, testAction is included
- Chat link removed in support tab
- Site report gives report of all sites – This is fixed
- Custom report – yesterday report was wrong – This is fixed
- In ScheduleReports, for users with administrator privilege but not with name ‘admin’, the business views were not listed. That is fixed
- If Site filter is selected, the BV has zero devices – That is fixed
- The total devices count in dashboard map was reflecting page length, though the charts reflected all devices in that category. This was misleading. This is fixed to show total devices count in that category
- Windows service monitors were not discovered from central server. That is fixed
- Credentails page – special characters handled
- Domain Controller category, cpu usage showed negative values. That is fixed
- All Domain Controllers showed as having problem in the snapshot page in probe, even when there are no problems. That is fixed
- Probes missing from the probes page in admin tab is fixed
- In DisplayName of the device, XML specific special characters are not allowed
- MapSymbols and MapLinks were disappearing from Business View if site filter is applied. That is fixed
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OpManager – Hotfix4
Posted on May 20th, 2009 7 commentsOntem pela manha saiu o hotfix4 para o OpManager Enterprise (versão 7 – Build 7104).
A atualização para Windows é para ser aplicado somente na Central e ao atualizar a probe pode ficar com instabilidade, isso quer dizer que a atualização nao terminou. Por que nesse caso a central repassa a atualização para Probe e nesse periodo ela fica com o serviço parado e quando voce tentar subir manualmente ele cai, tem que esperar ate que a atualização termine.
Segue abaixo as novas features uma das grandes novidades é a compatibilidade com Exchange 2007.
Foi adicionado varias features novas com essa atualização:
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Process Monitoring
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Process Templates in probe webclient
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FailOver Automation Script
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Replace RMI with https in FailOver
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Exchange 2007 support
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Alarm when folder size is growing
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Site name as a column in reports – (Disk usage, Inventory reports) is done
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In BusinessView, maximum number of devices in one business view is configurable
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Backup file path is made configurable
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Central and Probe login image changed
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Timeout for various operations (like ping, traceroute) increased
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Windows Service Monitor addition from Central Admin page is enhanced
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The Business View list in the dashboard is sorted
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URL monitoring enhanced to support urls with authentication
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Custom category delete option given
E tambem corrigiu varios problemas:
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In BusinessView dashboard, availability value for today and yesterday were shown as 0 – Fixed.
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In Device templates – add monitor page throws Error – Fixed
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Switch interface alerts need to be triggered with the display name of the interface – Done
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Refresh Object in Probe gives message as Probe may be down or busy – Fixed
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In VMware monitoring, rediscovery lead to discovering the monitors again and again – Fixed
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When you click on the device in server top n graph in dashboard, it leads to error page. – Fixed
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Clear alarm was not notified while the device misses 1/3/5 poll alarm alone was notified – Fixed
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Alarm graph in dashboard showed wrong color and value – Fixed
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In device snapshot, sometimes hundreds of interfaces were listed instead of showing the correct number of interfaces – Fixed
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Map image missing for new device types added – Fixed
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In Availability reports, the business view listing and sorting based on it is included in the header
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Monitors for IBM AIX, HP UNIX and Windows 2008 added by default
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Custom category related information was not getting transferred to the new probes created after custom category creation. That is fixed
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While logging in as readonly user, the reports were not displayed properly. That is fixed
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In read only user login, there was no provision to view all sites info. That is fixed
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Unsolicited traps listing was missing in SnmpTrapProcessor configuration option in Probe webclient. That is fixed
A ManageEngine disse que nessa atualização ia corrigir o problema da Business Views que tem limite de 50 devices. Em contato com a Manage Engine eles enviaram um procedimento para corrigir esse problema.
Link para Download da atualização para Windows e Linux. No caso do Linux tem as duas atualizações, uma para a probe e outra para a central. E logico que tem o OpManager ja com o hotfix4.
Segue abaixo procedimento de atualização retirado do site da Manage Engine:
Instructions to apply the Upgrade Pack/Service Pack
- Shut down the OpManager central server. (If OpManager is running as a service, stop the service from Control Panel > Services window)
- Take a backup by executing the command <opmanager-home>/bin/backup/BackupDB.bat
- Run the script ‘UpdateManager.bat (UpdateManager.sh for Linux) in the <opmanager-home>/bin folder. This opens the Update Manager tool.
- Click “Install” and then click “Browse” to select the Upgrade Pack file (the .ppm file that you’d downloaded).
- Follow the on-screen instructions to apply the Service/Upgrade Pack.
- Once the upgrade is complete, start the OpManager Central Server.
- The upgrades done on the Central Server will automatically be pushed to the probes.
Important Note
How can I find the Build number?
- In the Web Client click the “About” link on top right of the page.
- Search for the ‘Build Number’ among the product details listed.
- Check the following image guide to locate the build number.

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